Delivery & returns

DELIVERY
We deliver to the United Kingdom and internationally.

We aim to deliver your products within 10 working days of receipt of order to the United Kingdom. International deliveries may take longer.

Saturdays, Sundays and all bank holidays are classed as non-working days. All our delivery dates are estimates and we cannot guarantee specific deadlines. Please note, we cannot be held responsible for any third-party involvement where delays occur to deliveries.

RETURNS AND EXCHANGES

We want you to be happy with your purchase but if you are not you can return any product within 30 days of receipt as long as it is unused and in its original packaging.

We will be happy to exchange the item for another product in our store or refund the card which was used when you made the purchase. We will not refund postage charges.

Please send your return by post to:

LJ Creative Studios, College Farm, Lovell Road, Oakley, Bedfordshire  MK43 7RX

Please include all contact information in case we need to contact you about the return and advise if you would like to exchange the item or receive a refund (not including postage). Please make sure your item is securely wrapped. Products are returned at your own cost and we advise to obtain a free certificate of postage from the post office as we are only responsible for your return once it has been received. Items lost will not be treated as returns.